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Faq

Frequently Asked Questions

Hopefully we can answer your questions. If you have any additional questions about GAIAVAULT, Please send us a message any time .

01 How long does it take to Buy or Sell Crypto/FIAT?

During business hours it can take up to one working day. (Monday to Friday between 09:50 AM until 11:50 AM Pacific Standard Time, (UTC Offset: UTC -8).) Otherwise it can take up to 1 week, which depends on market volume and bank transfer speeds.

02 Do you protect my privacy?

We take your personal data very serious. We are bound to high Standards of swedish privacy laws and do not share any information unless there is a court order.

03 Is it safe to exchange, buy or sell with your plattform?

All of the transactions are vettet and executed manually at this time. There is no automatisation or any information that touches online our servers so it is basically almost impossible to get hacked.

04 What are you buisness hours?

Our business hours are from Monday to Friday between 09:50 AM until 11:50 AM Pacific Standard Time, (UTC Offset: UTC -8)

05 Can you also add other coins?

Yes. Please write us an email to support@gaiavault.com